Terms and conditions
Preamble :
Access to and use of this website and the products and services available on this website are subject to the following terms, conditions and notices. By using the services, you accept all the conditions of use and general conditions of sale, as they are updated regularly.
You should check this page regularly to be aware of any changes to the Terms and Conditions.
Access to this website is authorized and I reserve the right to withdraw or modify services without notice.
I am not responsible if for any reason this website is unavailable at any time or for any period.
I reserve the right to restrict access to parts or all of this website.
This website may possibly contain links to other websites which are not operated by Catgore Clothing and Catgore Clothing has no control over any linked sites and accepts no responsibility for them or for any loss or damage which may result from your use of them. Your use of such other linked sites will be subject to the terms of use, service and sale contained in each such web site.
Terms of sale :
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of order price.
Shipping and delivery times:
Shipping times vary depending on the complexity of the creation to be made if it is a personalized order, it can take between a week and a month if there is a need to order certain fabrics, add to that the time of creation then after the shipping time which depends on the country where you live. You can receive your creation within 15 days to 2 months
When a creation is available and you buy it, the order is shipped between 4 days and 15 days, depending on the country where you live, it can take between 4 days and a month to arrive at your place. And any warranties or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which I will not be responsible.
Please note that we do not ship to PO BOX addresses.
Order on Catgore Clothing:
To enter into a contract with Catgore Clothing, you must be over 18 and have a valid credit or debit card issued by a bank acceptable to me. Catgore Clothing reserves the right to refuse any request from you.
If your order is accepted you will receive an e-mail and I will confirm the identity of the party with whom you have contracted. It will be Catgore Clothing. When placing an order, you agree that all information you provide to us is accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of goods. The cost of foreign products and services may fluctuate. All advertised prices are subject to such changes.
Our contract when you place an order: you will receive an acknowledgment email confirming receipt of your order. This e-mail will only be an acknowledgment of receipt and will not constitute acceptance of your order. A contract between us for the purchase of goods will not be formed until your payment has been cleared by me and I have charged your credit or debit card and the order has been dispatched from our treatment center. Catgore Clothing reserves the right to cancel an order up to the point of delivery.
Cryptocurrency purchases are not accepted.
Payment: Upon receipt of your order, I will perform a standard pre-authorization check on your payment card to ensure there are sufficient funds to complete the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
Price and availability:
Although I try to ensure that all details, descriptions and prices that appear on this website are accurate, errors may occur. If I discover an error in the price of the products you have ordered, I will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
If I am unable to contact you, I will treat the order as cancelled. If you cancel and have already paid for the goods, you will receive a full refund.
Where applicable, prices are inclusive of VAT. Delivery costs will be invoiced in addition; these additional costs are clearly displayed, if applicable, and included in the <total cost>.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. I therefore reserve the right to correct any errors, inaccuracies or omissions and to modify or update the information at any time without notice.
I reserve the right to refuse to fulfill any order you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or outdated information. regarding pricing, shipping, payment terms, or return policies.
Return and Refund Policy:
As a sole trader I cannot accept any refunds as everything is handmade. Exchanges are possible, please contact me atcatgoreclothing@gmail.com
Items must be returned to me first, then it will take approximately 4-7 days to ship your new order.
*You will be responsible for paying your own shipping costs for returning your item. Shipping charges are non-refundable.
Complaints: We operate a complaints handling procedure which we will use to try to resolve disputes as they arise: please let us know if you have any complaints or comments.
Specials:
Promotions cannot be used in conjunction with any other offer or promotion, cannot be used to purchase gift cards, and can only be used against sale priced items.
Not redeemable for cash or credit. Subject to availability and while product stocks are exhausted
Discounts automatically applied to eligible items. Where discount codes are required, this will be confirmed in our marketing materials. Promotions are not valid on prior purchases or in conjunction with other offers. Exclusions apply. I reserve the right to modify and/or withdraw this offer at any time. These T&Cs apply to all Catgore Clothing promotions, contests and discount codes (unless otherwise stated). Only one promotional code can be used per order A maximum pre-discount spend limit of £500 applies per order
A promotional code cannot be used after an order has been placed. Codes issued in error cannot be redeemed and discarded at any time.
Orders Returned to Sender/Rejected by Consignee:
Any order returned to sender due to customer error/failure to collect will require the purchase of a new shipment to allow the order to be reshipped or may be refunded less the cost of initial shipment.
If an order qualifies for free shipping, the cost of that shipping will be deducted from any refund. Customers are personally responsible for any import duty/tax that may be applied to an order outside of France.
This is not a shipping charge, but a legal requirement determined by applicable law in your country of residence. Any orders abandoned/rejected by customers due to these charges will be responsible for all shipping costs of the order, including the original cost of shipping.
Notice :
Customers are invited to review the products they have ordered on catgoreclothing.com once the order has been fulfilled in the fulfillment center. Invitations are sent automatically by email. Reviews are submitted online via an electronic form where a range of product attributes can be rated and reviewed by customers.
Submitting a review is entirely optional and will not affect your contract with Catgore Clothing, your consumer or statutory rights. Reviews remain pending for up to 14 days while we complete our moderation process. This involves: verifying that reviews comply with our terms and conditions, that the review is genuine, that the submitted content relates to the product in question, does not contain offensive language or images/video content
I use automated verification software and manual (human) verification methods during this moderation process. All verified reviews are published on catgoreclothing.com and are available on the relevant product pages
Reviews can take up to 15 days to post once they have been validated through the review process. The review rating and number of stars displayed on the site for each product is a calculated aggregate of all published ratings. Pending reviews are not included or counted in the posted rating.
For example, if I have a product that has 2 published reviews, a 5-star review, and a 1-star review, the aggregate product review score (star rating) will be 3 stars. By submitting reviews, customers agree to Okendo's Terms and Conditions and Privacy Policy; this includes granting non-exclusive rights to use and share review content on our website as well as any other marketing channels owned, such as Facebook or email (to be verified)
Prohibitions:
You must not abuse this website.
You should abstain de:
- Commit or encourage an offense incurring a criminal sanction.
- Hack any aspect of the site, examples: corruption of data, annoy other users, infringe the property rights of any other person, send any unsolicited advertising or promotional material (this is spam ) or attempt to affect the performance or functionality of any computer facilities of/or accessible via this site.
- Transmit or distribute any virus, Trojan horse, worm, logic bomb or post any
Other material that is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene
Breach of this provision would constitute a criminal offense under the Computer Misuse Act 1990. Catgore Clothing will report any violation without notice and disclose your identity.
I am not responsible for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computing devices, computer programs, data or other proprietary material due to your use of this website or your downloading of any material posted on it or any website linked to it.
Intellectual Property and Private Use:
The intellectual property rights of this site and the content made available to you on or through this website remain the strict property of Catgore Clothing and are protected by laws and treaties around the world. All these rights are reserved by Catgore Clothing which is a registered trademark at the INPI.
All goods purchased by you are for personal, non-commercial, private use only. You agree not to use them for commercial or resale purposes. You may store, print and display the content provided solely for your strictly personal use.
However, you are not authorized to manipulate, distribute, reproduce, (re)publish in any form the content or copies of the content which have been provided or which appear on this website.
You also may not use this site or content in connection with any commercial activity or commercial enterprise. You may not link to the home page or any other page of the Catgore Clothing site.
You may not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software, designs or materials provided by Catgore Clothing.
You are not granted any license or consent to use this trademark in any way and you also agree not to use this mark and trade name or any confusing trademarks without the prior written permission of the creator of Catgore Clothing.
Disclaimer:
The material displayed on this website is provided without any warranties or conditions as to its accuracy unless otherwise stated to the fullest extent permitted by law, Catgore Clothing and its content providers and advertisers expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute or law of equity and shall not be liable for any damages whatsoever, including but not limited to direct, indirect, special, consequential, punitive, or incidental damages , or damages for loss of use, profits, data or other intangible property, damage to goodwill or reputation, or cost of purchasing substitute goods and services, arising out of or relating to the use, inability to use, performance or failures of this website and any material posted on it' whether or not such damages were foreseeable or arising out of contract, tort, equity, restitution, statute.
This does not affect Catgore Clothing's liability for death or personal injury resulting from its negligence, or for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited. under applicable law.
Indemnities: You agree to indemnify, defend and hold harmless Catgore Clothing and its director from all third party claims, liabilities, damages and/or costs (including, but not limited to, legal fees) arising out of your use of this website or your violation of the terms of use.
Changes:
Catgore Clothing has the right, at its sole discretion, at any time and without notice, to modify, delete or modify the services and/or any page of this website.
Invalidity: If any part of the Terms of Service is unenforceable (including any provision in which I exclude my liability to you), the enforceability of any other part of the Terms of Service shall not be affected, all other terms remaining in force and with full effect.
Where possible, where a clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. You agree that the clause will be rectified and construed to closely resemble the original meaning of the clause/sub-clause, as permitted by law.
Waiver:
If you breach these terms and I take no action, I will still be entitled to use my rights and remedies in any other situation where you breach these terms.
Applicable law and jurisdiction:
These terms and conditions shall be interpreted in accordance with French law and in the event of any dispute or claim associated with these terms and conditions, such dispute or claim shall be subject to the exclusive jurisdiction of the French courts.
Entire Agreement The above Terms of Use constitute the entire agreement of the parties and supersede all prior and contemporaneous agreements between you and Catgore Clothing.
Any waiver of any provision of the Terms of Use will only be effective if in writing and signed by Company Manager Mathilde Le Rouzic (Catgore Clothing).